With new European data protection regulations which came into force on 25th May 2018, which is the most significant piece of European privacy legislation in the last 20 years. It will impact every business or organisation that holds and processes personal data.

Stanton Hockett is no exception and we have been working to ensure that we are fully compliant with GDPR when it takes effect.

Sales, Lettings, Property Management, Residential Property Auctions, Financial Services, The recommendation of Surveyors and Conveyancers and Marketing.

Personal data that we collect during the course of your journey with Stanton Hockett is packaged using our own internal systems and the list of information that we hold on you, dependent upon the service that you require, or are provided with, is listed below.

• Full name, including Christian name, middle name and surname
• Any previous name
• Date of Birth
• Present address
• Previous addresses
• Residential Status
• Telephone numbers (including home, mobile and work)
• Email addresses
• Landlord Details
• Nationality
• National Insurance Number
• Whether you are a UK National
• Doctors details
• Dependants and the names and ages of those dependants
• Photographic id
• Proof of address
• Bank statements
• Credit card statements
• Mortgage statements
• Details of Personal or secured loans
• Personal Debt details
• Personal expenditure
• Proof of deposit
• Payslips
• Accounts
• Salary
• Employers name, address and contact details
• Accountants name, address and contact details
• Previous Employers details
• Gender
• Existing Mortgage Details
• Existing Insurance Details
• Details relating to the property you are intending to purchase
• Solicitors details, including caseworker, company name, address, telephone number and email address
• Details relating to the Estate Agent you are purchasing through or selling through, including caseworker, company name, address, telephone number and email address
• New Mortgage Details
• New Insurance Details
• Marital Status
• Criminal Offences/Convictions
• Health
• Ethnicity
• Credit card details
• Bank Details
• IP Address
• Cookies

In the general conduct of business, Stanton Hockett collects information relevant to the services you require from the range of services that we offer, from the following individuals or organisations:

• Yourself
• Your next of kin
• Your spouse/partner/family member
• Business Associates
• Employers
• Financial Institutions (to include Banks, Building Societies, Loan Agencies, Credit Card Companies)
• Insurance Companies
• Trusted Sources, to include Government/Land/Police Registers
• Credit Default agencies
• Law firms
• Health Providers
• From consent to third parties disclosing information about you to us, that they have collected.

Such information will generally be collected directly via the use of any of our standard forms, over the internet, via email, in our branches or by way of a telephone conversation with you. We may also collect personal information via our affiliates or suppliers.

You may also choose to submit information to us via several methods including the following means:

• Via our website
• In response to Marketing or other communications
• Via Social Media (including Facebook, Twitter, Instagram)
• By signing up for a Service or Product that Stanton Hockett offer
• By way of participation in an offer, program or promotion
• In connection with an actual or potential business or employment relationship with Stanton Hockett

You may also agree to third parties disclosing information to us, about you, that they have collected.

We, our service providers and partners may collect certain information about you by using automated means, such as cookies and web beacons, when you interact with our advertisements, mobile application, or visit our website pages or any other digital assets, including e-marketing. The information that we collect in this manner may include, IP address, browser type, operating system, referring URLs, and information on actions taken or interaction with our digital assets.

We may use third-party web analytic services on our websites and mobile apps. The analytics providers who administer these services use technologies such as cookies and web beacons. This helps us analyze how visitors use our website and apps.

As a general rule, we will collect, use and hold information about you for the purposes of the specific service that you require.

Stanton Hockett is required, by law, to obtain specific information from you in order to comply with the regulations set out by the “Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017”.

We require two separate identification documents, one primary and one secondary, from the lists below. The information may be required at various stages of the process depending on whether you are buying or selling.

Stanton Hockett will process your information under the following:

• Performance of a contract: where you enter into a contract with Stanton Hockett and we need to process your information as part of this contract.
• Legitimate interests: some information is processed by Stanton Hockett as part of our legitimate interests which include: Fraud, risk assessment, due diligence, network and information security, suppressions and managing opt-out of communications, profiling, direct marketing, monitoring, web analytics, cloud storage, acquisitions, updating customer details, lettings, sales, financial services and other core products and services provided the Data Controller.
• Public interest: some information is processed in accordance with the public interest, such as relocations
• Consent: where we process information under consent we will seek your clear and unambiguous consent prior to processing your data.

We do not sell or otherwise disclose the personal information that we collect about you, except as described in this privacy notice or as indicated via the consent process at the time the data is collected. We share the information we collect with, but not limited to:

• Vetted affiliates and partners/Financial Institutions/Insurance Companies for business facilitation to provide required services, such as mortgages, insurance cover etc.
• Formally contracted service providers to perform services on our behalf.
• Hosting Datacenters, Infrastructure, Applications (Development/Support), Cloud Services (Software as a Service, Platform as a Service, Infrastructure as a Service)
• Helpdesk, call centers etc.

We contractually require these service providers to safeguard the privacy and security of personal information they process on our behalf and authorize them to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements.

Stanton Hockett will keep all information for a reasonable amount of time in order to perform the purposes listed previously.

We only keep your information for as long as necessary. We generally keep personal information for 7 years after the last contact with you. However, Stanton Hockett reserves the right to keep information for longer if we feel that this is in our legitimate interest.

Your rights regarding the sensitive or personal information that we maintain about you enable you to exercise choices about what personal information we collect from you, how we use that information, and how we communicate with you.

If you would like to make a complaint about a breach of your personal information, applicable privacy laws/principles or have a concern about Stanton Hockett’s privacy practices, or you would like to access and/or update information or preferences that you provided us with, you may contact us, as below:

Email us at brad@stantonhockett.co.uk

Or write to our Data Controller:

Bradley Stanton
24 High St, Billericay CM12 9BQ
Phone: 01277 714777

The security of your personal information is very important to us and Stanton Hockett is committed to protecting the information that we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.

We will update this statement from time to time, so we suggest that you review this statement at regular intervals. Where we undergo substantial changes to our privacy statement we will endeavor to inform you directly.